{"id":247,"date":"2011-02-25T18:23:46","date_gmt":"2011-02-26T00:23:46","guid":{"rendered":"http:\/\/www.iqaccountingsolutions.com\/blog\/?p=247"},"modified":"2012-09-24T14:14:57","modified_gmt":"2012-09-24T19:14:57","slug":"automating-dispatch-and-service-managment-with-esc","status":"publish","type":"post","link":"https:\/\/www.iqaccountingsolutions.com\/blog\/automating-dispatch-and-service-managment-with-esc\/","title":{"rendered":"AUTOMATING DISPATCH AND SERVICE MANAGEMENT WITH ESC"},"content":{"rendered":"<p>Accounting is only part of what happens in any business&#8217;s office.\u00a0 So  why stop with automating your accounting?\u00a0 How much of your work is  managed on a spreadsheet, or even with pencil and paper?\u00a0 Electronic  Service Control (ESC) by dESCO (no that&#8217;s not a typo) gives service  companies such as HVAC, plumbing, and others a comprehensive solution  for managing the work in your office.\u00a0 And it integrates with Peachtree  so you don&#8217;t have to enter information in two places.<\/p>\n<p>ESC offers  a core program that provides the main features as well as several  optional modules that can expand its capabilities.\u00a0 The core software  allows you to look up a customer and see their service history,  installed equipment, warranty information, service agreements, and  quotes.\u00a0 It also allows you to dispatch from a daily, weekly, or monthly  view of the dispatch board.\u00a0 Rescheduling is a easy as dragging and  dropping an appointment to a new time or technician.\u00a0 You can even  schedule crews instead of individuals.\u00a0 And the dispatcher can include a  list of required parts when needed.<\/p>\n<p>Service agreements are also  part of the core program.\u00a0 Agreements can be annual, quarterly,  monthly, weekly, or even daily.\u00a0 Usage based service agreements allow  you to sell service contracts based on hours, miles, meter reading, or  any other unit.\u00a0 ESC simplifies renewals by allowing you to send  out renewal notices without recording an invoice in Peachtree until the  customer signs off on the renewal.<\/p>\n<p>If you use flat rate pricing, you can import many of the most popular price books or set up your own.<\/p>\n<p>Optional modules will let you integrate mapping, routing, caller ID,  vehicle GPS, mobile computing and more.\u00a0 A 30 day free trial of the core  program is available.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service companies have specialized needs, such as dispatching and service contracts that are outside the scope of traditional accounting software.  That is where software like ESC from dESCO come in.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[],"_links":{"self":[{"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/posts\/247"}],"collection":[{"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":8,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/posts\/247\/revisions"}],"predecessor-version":[{"id":596,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/posts\/247\/revisions\/596"}],"wp:attachment":[{"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/media?parent=247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/categories?post=247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.iqaccountingsolutions.com\/blog\/wp-json\/wp\/v2\/tags?post=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}